About AlēvCare Hospice
Hospice Care Rooted in Calling, Compassion, and a Hometown Heart.
The Number 1 choice for hospice care in North Texas, AlēvCare Hospice is a locally-owned hospice agency, serving patients and families throughout North Texas. Families deserve a team that knows them by name, shows up with intention, and brings both clinical excellence and genuine humanity into every home.
We are not managed by a distant corporate office. We live here, raise our families here, and care for our neighbors here. That local connection shapes everything, from how quickly we respond to how thoughtfully we support each family’s unique needs. The people responsible for your loved one’s care are deeply invested in this community.
We are honored to be nationally recognized for quality, including as a Hospice CAHPS Honors ELITE Award recipient and as a Five-Star Hospice by Medicare, distinctions that reflect the care experience families receive from our team.
Our Story
When it came time to choose a name, they kept returning to one simple idea: to alleviate.
- To alleviate pain,
- To alleviate discomfort
- To alleviate fear and uncertainty.
- To alleviate the emotional weight families carry in some of life’s most tender moments.
From that vision, AlēvCare Hospice was born: rooted in authenticity and guided by David’s father’s reminder that “the only way to act genuine is to be genuine.”
After licensing and Medicare certification, AlēvCare admitted its first patients in 2018. From the very beginning, one promise has shaped our culture:
Grow Small.
- Stay personal.
- Stay grounded.
- Stay intentional, no matter how many families we serve.
Today, thousands of families have trusted AlēvCare during one of life’s most sacred seasons. And while national recognition is meaningful, what matters most is how it feels to the families we care for.
Our “Grow Small” Philosophy
Staying personal in a world where it’s easy to grow distant.
As hospice agencies grow, many drift toward metrics, volume, and efficiency over relationships. We built safeguards to prevent that drift.
At AlēvCare Hospice, we talk regularly talk about “growing small.” To us, “Grow Small” means:
- Preserving a hometown feel regardless of census or size
- Knowing patients and families as individuals, not case numbers
- Making decisions based on what is best for each patient, not corporate priorities
- Protecting personal communication and follow-through
- *Leading with humility, presence, and compassion
Every team member learns about this philosophy during orientation, and sees it reinforced daily in how we answer the phone, how we respond to needs, and how we show up in homes at all hours. It’s one of the reasons we so often hear from families and referral partners:
“It just feels different with AlēvCare.”
And it’s why we work hard to say “yes” when something is needed for comfort, safety, or peace of mind.
Locally Owned, Nationally Recognized
We are deeply rooted in North Texas, yet our quality outcomes are recognized at a national level.
Our honors reflect:
- High family and caregiver satisfaction
- Clear, compassionate communication
- Clinically excellent, consistent bedside care
For families and referral partners, this means you are choosing a hospice that is both deeply rooted in the community and nationally recognized for excellence in care.
Why Families in North Texas Choose Us
We do more than meet the basic requirements of hospice care. We’ve built our approach around the details that families and clinicians notice most: how it feels, who answers the phone at 2 a.m., and how consistently each visit is delivered.
1
Full-Time Child Life Specialist
We are the only hospice in our coverage area with a full-time Child Life Specialist, a role not required or reimbursed by Medicare, but one we provide because we believe children deserve specialized support during serious illness and grief.
Our Child Life Specialist:
- Supports children and young adults ages ~4–22 years old
- Helps them understand illness, change, and loss in age-appropriate ways
- Guides parents on how to talk with kids about hard topics
- Is nationally recognized expertise in children’s grief
Families with children or teens often feel overwhelmed. This role brings comfort, clarity, and connection when it matters most.
2
Our “Perfect Visit” Model
Most clinicians in hospice learn by “riding along” and figuring it out as they go. At AlēvCare Hospice, families deserve more structure, consistency, and clarity. That’s why we developed our 37-step “Perfect Visit” model, unique to our agency.
Some of the intentional steps within our Perfect Visit include:
- A quiet moment to ask for divine guidance before entering each home
- A predictable, comforting sequence that builds trust and puts families at ease
- Education and guidance for caregivers so they feel confident when we’re not there
- A grounding moment after the visit to stay centered and prepared for the next family
Our model strengthens communication, comfort, and consistency, and it has become one of the most deeply appreciated parts of our care.
3
24/7 Registered Nurse-Answered Calls
Questions and crises rarely follow business hours. In the middle of the night, families need more than a voicemail or a generic operator.
At AlēvCare Hospice, calls are answered 24/7 by Registered Nurses. This ensures families always speak to someone clinically qualified, never a call center or nonclinical operator, and never have to leave a message during urgent situations.
Families and facilities know that when they call us, someone clinically qualified is listening and ready to help. Families tell us this support brings tremendous peace, especially at night.
How We Work With Families
You feel scared of what the final days will look like and whether you’ll recognize when it’s close. You want to be prepared, but you also don’t want to spend every moment bracing for the worst.
At AlēvCare Hospice, we walk with you so you never feel uncertain or unprepared. Our team explains what to expect in clear, compassionate language, teaches caregivers what signs to watch for, and remains available around the clock.
When you call AlēvCare Hospice, we will:
- Listen to your story
- Review hospice eligibility with you with clarity and honesty
- Coordinate with physicians and facilities to ensure a smooth transition
- Create a plan of care that reflects your goals, beliefs, and home environment
- Visit regularly and provide teaching and reassurance each step of the way
From there, our team visits regularly, teaches caregivers what to expect, and remains available 24/7 when questions or changes arise.
How We Work With Clinicians and Referral Partners
We strive to be the kind of hospice partner that clinicians are confident recommending. Physicians and referral sources turn to AlēvCare Hospice when they want:
- A hospice that communicates clearly and promptly
- A structured visit model that supports safety and stability at home
- 24/7 clinical triage to reduce avoidable emergency room visits
- Specialized support for families with children through our Child Life Specialist
- A locally-owned hospice recognized for quality and caregiver satisfaction
We welcome the opportunity to consult on cases, provide education for your team, and collaborate on earlier hospice involvement when appropriate.
What “Grow Small” Means for Your Family
For families, Grow Small means:
- You are known by name. and your story matters
- Care feels consistent. no matter who comes to your home
- We listen before we decide. honoring your goals and values
- We work hard to say yes. when something may improve comfort or safety
Grow Small helps us remain the hometown hospice we set out to be, personal, grounded, intentional, even while being nationally recognized for excellence.
Our Team and Culture
Our team includes experienced hospice Nurses, Aides (CNAs), Social Workers, Chaplains, a Child Life Specialist, Physicians, and support team all working toward the same goal: to make each patient and family feel seen, supported, and safe.
Many of our staff have worked in hospice for decades. Again and again, we hear:
“This is the best hospice company I’ve ever been part of.”
We believe that matters. A supported team can be more present with your loved one, more patient in difficult moments, and more emotionally available throughout the journey.
On our team, you will find:
Leaders who are accessible and engaged
Clinicians trained in our “Perfect Visit” model
Team members who understand the weight families carry and treat every interaction with care
Testimonials
See What Families Are Saying About Us!
Begin Hospice Care With Us Today
If you would like to learn more about our team, our philosophy, or whether AlēvCare Hospice may be the right fit for your family, we are here to help.
Call us at (469) 630-2538 for a no-obligation conversation with a member of our care team.
We are honored to listen, answer questions, and walk with you every step of the way.