These FAQs are designed to give you clear, straightforward answers to the most common questions families and clinicians ask us, so you can better understand what hospice is, how it works, and what it might look like for someone you love in North Texas.
If at any point you want to talk with a real person, our team is always just a phone call away.
Talk With Our Hospice Team About Your Questions
Call (469) 630-2538 to speak with us
About Hospice Care
What is hospice care?
Hospice is specialized care for people living with a serious, life-limiting illness when the focus shifts from cure to comfort. The goal is to manage symptoms and support quality of life, most often wherever the person lives (home, assisted living, or a nursing facility).
Does choosing hospice mean we are “giving up”?
No. Choosing hospice means you are changing the goal of care, from trying to cure the illness to prioritizing comfort, dignity, and meaningful time together.
Who is hospice care for?
Hospice is generally for people with life expectancy may be about six months or less if the illness runs its usual course.
Timing and Eligibility
How do we know when it is time to consider hospice?
Common signs include more frequent hospitalizations, harder-to-control symptoms, noticeable weight loss or weakness, and needing more help with daily tasks.
Who decides if someone is eligible for hospice?
Eligibility is based on clinical guidelines and is determined by the patient’s physician together with the hospice Medical Director and nursing team.
Can we talk with you even if we are not sure they will qualify?
Yes. You do not need to be certain before you call. We regularly talk with families and clinicians who are simply exploring whether hospice might be appropriate now or in the near future.
Paying For Hospice
How is hospice paid for?
For most patients, hospice is covered by Medicare, many Medicaid programs, and most private insurance plans. The hospice benefit typically covers visits, medications related to the hospice diagnosis, equipment, and certain supplies.
Will we have out-of-pocket costs?
Costs vary by insurance, but most families have minimal or no out-of-pocket expenses for covered hospice services.
Do we lose our other insurance if we choose hospice?
No. Your overall insurance coverage remains in place. Hospice becomes the benefit that covers care related to the life-limiting illness while you remain enrolled in your broader plan.
What Hospice Care Looks Like Day to Day
Where is hospice care provided?
Hospice care is typically provided wherever your loved one lives:
- A private home
- An assisted living community
- A skilled nursing or long-term care facility
In certain situations, care may be provided in an inpatient setting for short periods (for symptom crises or respite).
Who will be coming to the house or facility?
Your hospice team may include:
- A Medical Director
- Registered nurses
- CNAs / hospice aides
- Social workers
- Spiritual care providers
- A full-time Child Life Specialist (unique to AlēvCare)
- Volunteers and family support staff
How often will we see the nurse?
Your nurse visits regularly based on your loved one’s condition and may increase visits if symptoms change or a new concern arises.
Keeping Your Doctor and Making Changes
Can we keep our current doctor?
Yes. Families do not have to give up their attending physician when starting hospice.
Can we stop hospice if we change our minds?
Yes. Patients can revoke hospice at any time if they decide to pursue curative treatment or if goals change.
What if the patient’s condition improves?
If your loved one’s condition improves or stabilizes and they no longer meet eligibility guidelines, they may be discharged from hospice and return to regular medical care.
Support for Families, Children, and Teens
Does hospice support the family too, or just the patient?
Hospice is designed for both the patient and family. At AlēvCare, this includes social work support, spiritual care, bereavement care, respite options, and specialized services for children and teens.
How are children and teens supported?
AlēvCare is the only hospice in our area with a full-time Child Life Specialist, who helps children and teens understand illness and loss in age-appropriate ways and supports parents in knowing what to say and how to help.
Is there support after my loved one dies?
Yes. We offer bereavement care for family members after a patient’s death, including check-ins, resources, and referrals when needed.
For Clinicians and Referral Partners
How quickly can AlēvCare admit a patient?
Admission timelines depend on each situation, but we work to admit promptly, often within 24 hours when appropriate. Our team coordinates with hospital, facility, and practice staff to make transitions as smooth as possible.
Will you keep us informed after we refer a patient?
Yes. Our team shares updates, collaborates on care plans, and respects your ongoing relationship with the patient and family.
What makes AlēvCare different from other hospices?
AlēvCare is locally owned, guided by a Grow Small philosophy, and nationally recognized through Hospice CAHPS Honors ELITE and Five-Star ratings. Practically speaking, that means consistent visit structure, nurse-supported calls 24/7, a full-time Child Life Specialist.
Still Have Questions?
Talk with our hospice team about your situation. Call (469) 630-2538 to speak with us directly No FAQ page can cover every situation or every “what if” that may be weighing on your heart. Your family’s story is unique, and your questions deserve personal answers.
If you are wondering whether hospice is right for your loved one, or if you are a clinician seeking a trusted partner for your patients, we are here to talk.
Testimonials 
See What Families Are Saying About Us!
Doug Dunlop
17:50 15 Dec 25
The WHOLE STAFF was professional, compassionate, informative, patient, and responsive. Their team made the whole process of mom's passing less stressful. They were caring and comforting. My sister and I are very grateful for the service of AlevCare Hospice of Mansfield, Texas.
Kema Jones
19:48 06 Oct 25
My mother was cared for by AlevCare during the last few months of her life. From the administration, volunteers, chaplains, aids and especially the nurses the care she received was top notch. My sister and I feel that their compassionate and thoughtful care greatly improved the quality of her life. Additionally, they communicated with us frequently and we knew what to expect. Since Mom passed (gently and painlessly)they have been very supportive for our family.I highly recommend AlevCare.
Kelly Smith
19:27 29 Aug 25
Alev Care Hospice took the best care of my beloved Dad. They treated him with kindness, grace, compassion and love. We will never forget. Five stars for the entire team at Alev Care.
Emily McBride
15:43 25 Aug 25
AlevCare Hospice walked with us through two family members’ end of life. Everyone we had contact with was compassionate, caring, and responsive. We were fortunate to have the same nurse, Angela D, with both. She is an angel on earth.
Christina Mullins
17:53 18 Aug 25
We are so thankful to everyone at AlevCare. Lisa, Kelly and Christina really made this transition for our family a little more peaceful and made us feel loved and was open and honest. You all have been amazing throughout this whole process with us.💜
Vicki Dorion
03:11 12 Aug 25
Miss Becky came into my life from a referral. What an absolute Godsend she is! Her crew were quick to get a hospital bed and supplies to my house and all of the people she sent were the very best at what they do. First it was a company called Horizon that came and set up the bed, oxygen and supplies. Mark at Horizon was professional and fast at delivery and pick up. They also had medications delivered to my door! Then it was the Case Worker, Tonya, and the RN Carlie that made decisions that were best for our situation. Two nurse angels from Mercy named Carol and Kristin took shifts to keep my darling husband comfortable while I grieved. There was also Nurse Celia who was so compassionate and patient with my confused husband!! Miss Becky had everything under control during a heartbreaking time for me and from start to finish the whole team was compassionate, professional and extremely competent. I recommend AlevCare Hospice very highly should your family be in the heartbreaking situation we were in. I call them the parade of angels that show up and manage the entire process for you. Thank you to this lovely team of sweet professionals! I will be grateful to each one of you for the rest of my life!
Kris S
22:24 08 Aug 25
The hospice time with AlevCare is incredible. They are so kind and caring, always in tune with my mother and her needs and are excellent at keeping me informed of her health and mental status. Our family is so thankful for all the attention to detail and their kindness. You can tell it comes from the heart!
Sandy vanRhee
19:51 06 Aug 25
My husband and I are very grateful for AlevCare Hospice. Everyone who has come by the house to speak with my mom has been friendly, caring, professional and knowledgeable about senior care. They anticipate her needs and give us peace of mind. Highly recommend AlevCare Hospice!
Dor S (Dor)
00:09 30 May 25
May 29, I received a text from the nurse who helped us Annie today to see how we were doing. We were surprised but also thankful. THis is not a company who forgets about you after your relative passes. Also thank yo for responding Mr. David. For replying to all our messages. All our thanks. First review --->>>Last month we used this hospice for my dad. From the very start when we called then when the nurse came out to explain hospice. I was personally very nervous because I had the wrong idea, that they just stay and give the person medication to sleep until they pass. The nurse was very informative and brought a calm presence to us. Most importantly she gave us things to do to help my dad feel comfortable and explained what would happen next and what to expect. I was worried my dad would dehydrate and suffer but learned that the body stops wanting food and water because it needs that to be peaceful. Within a few hours of the nurse coming and getting him on hospice we had a bed and oxygen and medication for pain and breathing and anxiety. He was not on hospice very long, just one day, but he was able to die peacefully. My mom and grandma were able to relax as much as they could knowing he was in good hands. We looked at one other hospice the hospital recommended but I am so glad we chose Alevcare. Thank you so much to the nurse that came out, and the person that gave him the bath. I don't remember their names but thank you. Also to the people who called after he died too. We truly felt your care even in that quick day he was on hospice. RIP dad.
Lona Christopherson
00:22 07 May 25
My Dad has been gone a year now. As I reflect on the last 4 months of his life, after we elected to put him on Hospice Care and keep him at home, I am grateful for that decision, and especially for choosing AlevCare Hospice. The caregivers were amazing. Each one from his admitting nurse, to his care manager RN, who stopped in to check on him not only on her reg scheduled times but any time I asked her for an extra visit; his wonderful Social Worker, who quickly keyed in on his status as a WWII VET and engaged with him about his life as a missionary; to his lovely CNA who was able to get him cleaned up and kept us all sane knowing he was treated gently and respectfully. His Chaplain gave us, his children, and grandchildren caring, loving, help the last 3 days Dad was alive.I am an RN with 15 years of Hospice experience at 3 different companies, I truly can say AlevCare was far and away the best Hospice team I could have asked for. The management, the on call staff, and Dad’s Team of caregivers were really the best. His last few months were made less difficult, and more bearable for him and for his family. On behalf of Kenneth W Christopherson ( 101 yrs ), Thank you AlevCare!
Rachel O'Brien
20:10 25 Feb 25
I wanted to share my experience w/Alevcare. I’m in healthcare so I already knew about their stellar reputation. They did not disappoint. Everyone in their company who cared for our family during a very tragic time served with grace, compassion and professionalism. I highly recommend AlevCare for anyone who needs hospice
CAROL WARE
20:16 31 Dec 24
I just wanted to express my deep gratitude for Alevcare Hospice. They walked with me the whole way. They answered all my questions and gave me advice on what was going to take place. My story was difficult and They were Wonderful! My dad did not want hospice but they comforted my Dad like I would have done.I want do a shout out to Wendy and Mary also the gentleman that came to the hospital.They were 10 star rating for me. When I left the center to gather my thoughts my Dad (Billie Harris) passed away. They called to tell me and when I got there they had cleaned him up and was laying in his bed so peaceful. To this day I appreciate them so much and they still called for a couple of weeks to check on me.Thank you with All my Heart! ❤️
Jennifer Tompkins
23:45 11 Nov 24
Words cannot adequately express my deepest appreciation and gratitude for the exceptional client experience that AlevCare provided to me/my family during my mother's recent passing. AlevCare went above and beyond to offer comfort, personalization, prompt responses and genuine empathy, especially at a time when I was unsure how to manage the details of this quick, difficult situation. AlevCare provided quality and consistency at every step and with every service provider that achieved the ultimate outcome of serenity, peace, and dignity in my mother's final moments. Thank you, thank you - AlevCare. I will be forever grateful.
Tami Oxford
21:20 07 Nov 24
From the first person we spoke to to the last, they were all amazing and informative. Couldn't have asked for a better group of people. They made one of the hardest times of our lives more manageable. We will forever be grateful.
Greg Miller
13:32 26 Sep 24
David met with my siblings and me. He was very knowledgeable and made a difficult decision go very smooth.
Patsy Webb
19:15 11 Sep 24
Once the decision was made to have hospice care for my husband we were referred to AlevCare. A case worker came out to tell us about AlevCare services. She was very caring and understanding and did not pressure us to make a decision but after all areas of hospice care were explained we chose AlevCare. From the minute we made our decision we were treated with the upmost care and compassion. The nurse assigned to us was Meagan. I have only high praise for her. She truly made us feel like family rather than just a patient. Destiny was his aide. My husband was a very private person and she made him feel at ease. The chaplain came to visit and had prayer with us. There were others that came and all were professional yet very tender in the care for my husband. When the time was near Meagan came and provided a calmness in our home. She respected our privacy and explained what to expect and allowed us to be with him as he peacefully transitioned to Heaven. We could not of had better care. I would highly recommend AlevCare.
Missy Roberts
17:43 23 Aug 24
Having a loved one on hospice is so hard, but Alēv Care makes it easier.They have a person for everything, including a child specialist to help my 11 yo navigate having grandma spend her final months in the comfort of our home. My child doesn’t usually open up well to adults but she took an instant liking to Kelly and looks forward to their visits. I love that we can continue this service after grandma passes so my daughter has someone besides her parents to guide her through her grief. I lost my grandma around this age and I could’ve used someone like Kelly to help me with my grief.They are flexible, which helps me make sure my mom is supported while I’m also about to make school pickup on time.Our nurse Sarah is responsive and very flexible. She listens to feedback on medications and adjusts accordingly so my mom is comfortable but not zombie-fied. When my mom ran a fever in the evening, Sarah made sure an on call nurse came to us quickly.They’re only here a few hours a week right now since my mom is not quite ready for a lot of care and the amount of weight they’ve lifted from my shoulders is so much.My mom loves Lupe. We love Lupe too, but my mom looks forward to Lupe coming to help her during the week.I definitely couldn’t do this without the respite care which Tanya coordinates with so much care and attention to anything my mom needs. I know she’s safe so I can enjoy small breaks with my family as we have been caring for my mom since shortly after she was diagnosed with her illness 5 years ago.Everyone we’ve dealt with has been incredibly supportive and you can tell this is more than a paycheck to them. And nothing feels rushed or like they’re just waiting for my mom to die. They’re committed to making her final months comfortable and happy, and they are happy to do that for as long as my mom needs.I couldn’t ask for a better support system ❤️
Lisa Thomas
23:59 30 Jul 24
Lifesaver! I can’t say enough about Alevecare Hospice. They were amazing with our Mother. Rockstar team-Lisa P, Cindy G, and Kassandra. Handling everything with love and grace. Highly recommend.
Jen Aiken
18:05 29 Jul 24
Alevcare Hospice made a very difficult time much more bearable. From the kind and compassionate nurses, to the ongoing help from the child-life specialist, Alevcare had everything handled for us. We got medical equipment, prescription meds, and emotional support for me and my children both before my husband passed away and since. The nurses, chaplains, and child-life specialist were all incredible and prayed for us and with us. I am especially grateful for Cori, Tonya, and Kelly. My kids hug Kelly when she comes to “play” and they tell her they miss their dad and talk about their emotions in a way few kids understand how to do at such a young age. I am very grateful that we were led to such a wonderful, caring company.
Adrienne Follmer
22:06 25 Jul 24
AlveCare has been a Godsend. They came n to our lives at a very hard time and every single person we dealt with was an Angel of care and compassion. The communication was prompt, honest and so thought of our feelings. I would give more stars if I could!!!
Travis Turman
14:11 13 Jul 24
The staff at AlevCare is absolutely phenomenal. The love, care and respect they showed to my parents in their final days was above and beyond. They are no longer just a company in our eyes, they are now part of our family.
Courtney Schwartz
15:31 01 Jul 24
On behalf of our family, we would like to thank AlevCare and all of their staff that helped make the Hospice experience with our father and grandfather the most comfortable for Ray and easy process for us as a family. This was our very first time in dealing with hospice care and we had a wonderful experience and could not have done it without the support from AlevCare. From the very start of admitting him on hospice, David and his team worked with us and was very informative on what was to come or what to expect anywhere from the paperwork processes to the nursing support. Thank you AlevCare for all of your loving care and support we truly appreciate you.
Timeless Care Homes
16:50 26 Jun 24
As a trusted partner to our Assisted Living Home, our team and residents families rely heavily on the compassion and dedication of an A+ hospice company like AlevCare. We've personally seen them in action and have nothing but wonderful things to say about the owner and the family-like team. Truly a small business, doing everything in their power to be the difference residents and families need. Thankful for them an all they offer to our community!
Audrianne Schneider
17:17 19 Jun 24
AlevCare Hospice has been a true blessing. They are taking exceptional care of my loved one and our family. They are caring, responsive and highly competent. I would recommend them to anyone.
Denise Almond
18:22 28 Apr 24
Alev care was excellent and got things done fast. We needed help. We called them. 2 days later we were at home with my dad with all the stuff he needed and hospice nurses there the same day. They were prompt and efficient. If we needed them they came right away. They were there till the end. Everyone that helped us was amazing. If I had to choose again I would pick them first thing. What an amazing company! Well done Alev Care. Thanks for caring!
April Knight
19:06 11 Apr 24
AlevCare was such a blessing to our family. We didn’t really understand the difference between palliative care and hospice and didn’t think we were quite at the hospice stage yet with my GranGran. Shannon guided us through the process and explained everything. AlevCare took so much of the weight off of our shoulders. We were able to spend more time loving on our GranGran while Angela and AlevCare took care of her medical needs. We absolutely loved our nurse, Angela. She was an angel. We would hands down recommend AlevCare to anyone interviewing hospice companies.
Nancy Chinappi
21:36 01 Mar 24
Needing hospice care is a very painful realization. If you choose this agency you'll get excellent nurses. They are knowledgeable, capable, kind, patient, and empathetic. Our aide came daily (M-F). She not only took care of my husband by bathing, lotioning, & changing him, but did so gently and with compassion. She also taught me how to care for him and tricks and techniques to do so. He was made comfortable.I highly recommend choosing Alevcare for your loved one and you.
Kele Jurkoshek
15:57 20 Jan 24
AlevCare Hospice’s owners and staff are absolutely amazing!!! There are not enough accolades or words to describe our experience.When the call was made for my father-in-law, they responded with lightning speed.Very attentive, compassionate, and respectful to the whole family. The care they provide is second to none, above and beyond.If you need end of life care for a loved one, there is no other choice than AleCare Hospice.
Mary Lacy
00:45 26 Nov 23
My husband’s sister had a stroke and the other nursing home was not giving her the care she needed. And we knew she needed hospice care as her health was declining. I called AleveCare asking them for help as I was feeling overwhelmed and they just took over and got her evaluated within hours and they called many places and found her a place soon after. She passed away 10 days later. Becky Woodall and her nursing staff were very professional, kind and went beyond to make sure Kim was taken care of with much comfort. I am so grateful for them. HUGS!
Terry Jurkoshek
17:24 02 Nov 23
Words cannot express my deep appreciation for the loving care provided by AlevCare for my brother Jack Jurkoshek. All staff were professional and knowledgeable as they guided our family through a very difficult journey. Thank you to everyone for your concern, compassion and warmth.
Chris Stivers
21:33 30 Jul 23
There is no possible way I can express my gratitude for all the wonderful people at Alev Hospice Care. I could not have had the strength to be my mom’s caregiver the last week of her life if it was not for everyone at this amazing establishment. They gave me the guidance, confidence and support every single day throughout the process. As soon as we made the decision, I called the owner, David, on his cell phone late at night and before a holiday. He immediately answered the phone explained how his team helps care for your loved one and put me at ease. Before 11 PM, a nurse was at my home enrolled my mother, and medications were delivered immediately to keep her comfortable. This is not an easy decision to make, but everyone nurse, nurse’s aide, equipment delivery drivers showed such genuine compassion for my mother, myself, and my family. They were truly available 24/7 and wanted to make sure I felt supported and confident being my mother’s caregiver. This company has such high standards and everyone that works here loves their job and the company. I HIGHLY recommend ALEV to anyone going through this experience. Special shout out to Larry, both Angela’s, and Ashley. I appreciate you and will never forget you.
Charles Stinson
23:40 30 May 23
There's not enough words to fully express our gratitude and thanks to AlēvCare Hospice for their dedication and dignity in the care provided to my father during his departure. They completely made everything so easy, seamless and something that one would think would be such a horrible event, ended up being full of acceptance and understanding through their experience and knowledge of the process. It made a world of a difference for all of us. A very special thanks to Shannon, Tonya, Lona & Robert. With out any questions whatsoever. This group holds the highest standards in care, equipment, products and sacrifices nothing. Highly recommended.
Kristen Masella Lyons
15:37 29 Apr 23
I decided to share our experience with AlevCare. I know it can be hard to make a decision like this as it pertains to loved ones. My mom and I switched from another hospice company over to AlevCare. It was hard, because neither one of us was completely sure of what we were doing through this arduous process. We were not disappointed by our decision. Thank goodness as this team assisted us every step of the way in every facet of my father’s declining health from dementia. They were knowledgeable and on point as well as emotionally available and reassuring to us. Of course, it’s vitally important to know that you are relying on a group of professionals to provide stellar service for your loved ones and actually genuinely care; as AlevCare did! We are so thankful we chose this company and again wanted to share with others.
Terrell Turner-Wilson
08:03 11 Jan 23
Thank you for your compassion and kindness shown to me and my loved one. From the first visit. I feel like a huge weight has been lifted off my shoulders and I can finally breathe. Things that I have been trying to get accomplished for my mom’s care for the past year have been answered by AlēvCare on the first visit. I’m am grateful to have them here for the journey I will be going through with my mother. 5 stars are not enough for me and it’s just day one.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️. Would highly recommend to anyone. Very compassionate staff and extremely knowledgeable about all aspects of hospice care.
Edward
00:11 08 Dec 22
AlevCare has given me a gift that will enable me to live the rest of my life without guilt and remorse. I have only a feeling of calm when I reflect on how AlevCare cared for my Mom in her final days.As exhaustion from sleep deprivation and mental fatigue set in to family care givers or single caregiver, decisions that should be obvious, become difficult to make. Making the decision of turning ones dying Mother or loved one, over to complete strangers while in this foggy state of mind is very very difficult. However, at some point, this must occur or there will soon be two patients as the family caregiver becomes the patient due to physical and emotional breakdown. Walking out the room where ones loved one is, to get what seems like a few hours of selfish sleep is difficult, actually far more than difficult. Leaving a dying loved one with a person who you met only a few minutes earlier, now in complete control of medication issuance and life and death service....is extremely difficult to say the least. Leaving the person who gave you life, who has made made late night sacrifices caring for you as an infant, to a stranger, seems selfish in order to get a few hours of sleep. But, this must be done.This is not my first experience with a hospice company as I have been through hospice three times with family members.Regarding AlevCare....there can be no better hospice company. From inception of the hospice decision to moms passing, the service was seamless, gentle, caring and professional. From the management team to the actual hospice nurses, helping my Mother pass was done by AlevCare as perfectly as hospice can be provided.When I met with the AlevCare management representative, with the lead nurse to establish the hospice plan and with our actual hospice nurse...well I was confident that I had made a good decision to select AlevCare. When the time came for me to actually leave Mom and get a few hours of sleep, I was calm as I left my sleeping Mom with the AlevCare hospice nurse sitting quietly beside her bed, noting times and types of medication issued. I went home got some much needed sleep. I met other AlevCare nurses over the next few days and each one brought the same professional, caring, service.When the last day came, AlevCare phoned to let me know that Mom had passed while I was out trying to keep my personal life going which also has to be done. Mom had passed after seeing myself and my brother daily and all her sisters in the previous few days. Her passing at that time did not surprise me as this is not uncommon for hospice patients elect to pass after loved ones have all been seen for the last time.I arrived at Mom's apartment at Legend Senior Living in Mansfield, a wonderful residence, only a few minutes after she passed but the AlevCare nurse on duty in her room was compassionate, informative and professional about what had just transpired and what had transpired in the morning hours before.I can sleep again now, because I know Mom is in heaven and had the best care possible. I did not let her down under the most difficult times of her life, with my decision to use AlevCare.If I am in need of hospice again, I will certainly call for AlevCare.Thank you more than I can say to the entire AlevCare staff,Ed Bandy, Mansfield, Texas
Linda Loveless
15:10 30 Sep 22
The owner, staff and caregivers showed amazing compassion in the care of my husband. Everyone that was involved in his care showed great kindness and respect for my husband and for our family. They went above and beyond being sensitive to our needs.I would highly recommend this organization for the care of your loved one.
Hailey Umosen
15:00 08 Jul 22
This is by far the best hospice company in DFW. They provide quick, amazing care to my patients and the staff provides in time updates on my patients. Would recommend using them 1000 times over
Laurel Hall
01:12 28 Jun 22
They did not get to work with my husband long.They were fast and efficient. I like to thank all for their help, Especially Shannon.
Matt Worthington
21:28 19 May 22
Alevcare took great care of my grandmother. I highly recommend them. Their representatives and nurses had the utmost care and professionalism.
Ryan Worthington
21:18 19 May 22
AlevCare took wonderful care of my grandmother during her last weeks. You can tell that they truly care about their patients. It gave us peace knowing that she was in the best hands.
Cindy Copeland
14:16 22 Apr 22
David and his staff at AlevCare are absolutely wonderful. When we refer a patient in need of hospice services, they respond quickly and answer questions for patients and their family members. They provide excellent and compassionate care to our patients. We recommend AlevCare Hospice to anyone in need of hospice services. M. Snellings MD
Melanie Moncrief
19:55 04 Apr 22
AlēvCare took care of our mother during her final weeks. I can’t say enough about the group of compassionate and caring staff. The exceptional care she received daily was amazing. I could reach AlēvCare by phone 24/7. They were always available to answer questions or explain things to us. I never doubted their love for their patients. It was evident in their love for their job. Thank you AlēvCare.
Deanna Brown
21:21 27 Sep 21
Such a wonderful organization of caring individuals. They are professional, compassionate, knowledgeable, and efficient. I only had to ask and they were there to provide whatever I needed to care for my mom in her last days. Always available, always encouraging.
Keith Harrison
17:18 11 Sep 21
The folks from AlevCare Hospice we’re so kind and caring during the final weeks of my mother’s life. I can’t thank Angela enough for the compassion and friendship she showed toward my 92-year-old mother who suffered from dementia. She helped make Mom’s transition to her eternal life so much easier on our family. I highly recommend AlevCare to anyone needing hospice care for a family member.
Brenda Taylor
15:05 06 Jul 21
Andrew Wood
22:13 02 Jul 21
All though the experience of the ultimate loss of a stick and or elderly love one, plays out on a roller coaster of emotions. I have to say that working with Shannon and the other wonderful people at Alevcare hospice during that time, was a god send. Even with the rolling blackouts freezing weather her group kept me informed, updated and no matter when I called they were there for me to answer questions and address any concerns, my family’s issues too and most of all they were there for my mother.Truly a great group of people to lean on during trying times, I feel that you can really count on them.
Hellen Murage
21:53 02 Jul 21
Alevcare Hospice has been a blessing to our residents. The team is so cooperative and coordinate so well. We appreciate the great job they give .
Fred Montoya
18:33 04 Jun 21
Such a great company all around. Great team and great communication would highly recommend.
carlye arnold
11:58 29 May 21
I couldn’t have managed my mother’s end of life care without AlēvCare. Thank you for everything you did to make her comfortable & feel loved! The minute I talked to David, the owner, I felt like I made the right decision. Rhonda, their social worker, helped me find a new home for mom. Then her nurses, Kathi & Angela, were exceptional. I also know there were nurses behind the scenes that were involved in helping mom. Plus their chaplain Art visited with mom often. I highly recommend AlēvCare Hospice! Thank you from the bottom of my heart!
Jamie Self
14:59 09 Feb 21
My family was new to the hospice experience, and our experience didn't last as long as I would have liked it to..... however, the nursing staff went above and beyond to help me understand what was happening and why it was happening so fast. We had some amazing nurses.... but the ones that really got us through this storm were Lisa (night nurse), Kat and Janet. Honestly... they were angels from above. They were kind, thoughtful, compassionate and just overall amazing! I will forever be grateful to them and this uncomfortable journey that they walked us through.
Robin Hood
22:15 03 Feb 21
Recently, a family member was diagnosed with stage 4 cancer and he went downhill fast. He had no desire to enter a hospital and we had no clue what to do or where to find a reputable hospice service. Thankfully, we have a friend on the east coast that's a hospice nurse so we talked to her. After speaking with her she said he was definitely a candidate for hospice and she would do all the research to find a hospice service here in the Dallas Fort Worth area that could help us. She recommended AlevCare so we did a search and saw they only had 5 reviews at that time. Honestly speaking, I was highly hesitant to use you because of the low amount of reviews but after speaking with them on the phone and meeting the nurses it was an absolute no brainer decision.I won't mention the names but the nurses, the nurses aide, and last but not least, the social worker, they each played an integral part in taking care of the patient and the family. They made us feel like we are part of their family.When we texted ---- they responded quickly. When we called, they either answered or got back to us quickly. It didn't matter the time of day.The patient had no desire to extend his life with treatment and he made that obvious to the staff. He was very opinionated on the path of treatment but he absolutely adored each of the staff members responsible for his care.Everyone did an amazing job but we would really like to give accolades to the nurses aide that took especially great care of him and helped in the bedroom doing chores she was not asked or expected to do. She is an angel.After the patient's death, the owner called to check on us and asked how we was doing and if we we had any recommendations to make the hospice service better. Absolutely not! It's obvious you and your employees are a blessing to everyone that uses your service.On behalf of all our family we thank you from the bottom of our heart for taking such great care of us during this sad time of our lives. God bless each of you!
Ronda Polansky
17:14 01 Jan 21
Thank you all for taking care of my mom, loving my dad and I through it all. I have had a rough experience with Hospice companies over the years with my mom and I am grateful I had the right one when it counted the most. The greatest present of a lifetime are those who are just present.
Elizabeth Allinson
22:45 19 Nov 20
They did a great job, very nice and professional.
D Kwast
14:22 05 Nov 20
In the midst of the pandemic, my 92 year old mom suffered a stroke and we chose to have her come to our home with support from hospice. At the recommendation of a good friend, we chose AlevCare. They were professional, deeply caring, attentive to mom's needs, knowledgeable and responsive to our concerns and questions. Mom loved seeing the CNAs (Whitney and Jacklyn) each day and looked forward to visits from her RN, Angela. After 3 months, when mom suffered another stroke, they responded quickly and compassionately. She was on continuous care for less than 2 days and they were here to support us as mom took her last breath.I only know by hearsay what friends have experienced with other hospice agencies, but I would say AlevCare did a wonderful job in every way: before, during and after our time with mom. Thank you.
G Mizzy
16:04 03 Sep 20
We entrusted my mother's final days to the staff of AlecCare. I would like to Thank and Commend the following Mansfield Office Staff: David, Susan, Angela, Shannon, Rhonda and Whitney! Very professional, compassionate and caring💖. My family was originally from Milwaukee and I lived/worked in Pittsburgh the past 27ytrs as Respiratory Therapist. A connection I shared with Rhonda and Angela. Thank You all again and I would recommend your company to anyone needing Hospi e Care Services.Sincerely,Gerald Newsom
Rebecca Bradshaw
17:45 16 Aug 20
AlevCare provided support and exceptional care for our family in an urgent situation. The staff provided knowledgeable, compassionate information and loving care. Highly recommend!
Kathy Baker
17:22 15 Jan 20
I am an advanced practice registered nurse and had the privilege of working with this group during my father's end of life. I was so impressed with their knowledge, professionalism, and compassionate care. It was truly a "better than expected" experience and as a healthcare provider, I had high expectations! Truly, they are the ideal.
